Customer Support
DAS Environmental Expert GmbH has installed more than 2.300 Point of Use waste gas abatement equipment systems at 100 customer sites worldwide within the 18 years of the company`s existence.
The DAS team is committed to provide all customers with state of the art technology and professional long term, high quality after sales support.
Our experts are available for technical consultations, installation support, start-up support and cost-of-ownership analysis.
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DAS is providing customer specific support models, including the following options:
24/7/365 coverage (on site/on call) for preventive maintenance, troubleshooting and repair by
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local team of service engineers
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technical support from DAS Dresden
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escalation support by DAS Dresden and/or local team
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parts handling/management (consigment stock)
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continuous improvement program
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customer training program
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Destruction Removal Efficience (DRE) guarantee
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equipment up-time guarantee daily CoO
For emergencies please call our 24h hotline (+49)351-8718410 or (+49)351-40494190.
